I received the replacement battery, opened my Zune (well aware that it was already out of warranty) and replaced the battery with ease.
I then concluded the battery was not the issue, as suspected.
- Send the Zune to Microsoft for repair at the cost of $160
- Order a new motherboard (which will fix the issue) at a cost of $80 and hope nothing else goes wrong with my (purchased as refurbished) Zune
- Get something new.
Well, to be honest I initially wanted the Zune HD. However, when completing my own research and comparative end (as any savvy consumer should do) I have realized that the iPod just has better features. For example, applications and web display. There is a certain radio station I enjoy listening to (due to the talk show in the morning) and while the Zune does receive radio, I can easily download an app that will stream the station via wifi. This might be in the Zune marketplace as well, but I have a final reason:
Due to the fact that my Zune suddenly and without warning failed on me, combined with the well-known failure rate of the xbox-360, it is safe to say my faith in Microsoft's hardware integrity is wavering slightly.
Already knowing the majority of you are probably iPod users, what are your feelings?